With every journey you're about to take, there's excitement.
There are also questions. Maybe even some anxiety. In addition to the FAQ's outlined here, we want you to know that our team, along our skin-health experts are more than happy to answer questions, field concerns, or just to be there if you need a voice. Let's get growing.
Click here to reach us.Yes, all our “active” ingredients are stable and have passed an accelerated stability laboratory test.
Typically, the expiration date is 3 years from date of manufacturing and 1 year from the date of opening.
We offer free shipping to our US customers. It typically takes 4-5 business days. We provide tracking information on all our shipments for your convenience.
Orders are guaranteed by a 30-day return policy. If you wish to process a return, please return the bottle to us at your own expense and we will provide a refund.
With a few exceptions, we will reimburse you for returned items in the same way you paid for them. If you prefer, you can make an exchange for the same item.
For returns by mail, once we receive your return, we will process it within 2–3 business days. Depending on your bank's processing time, it may take up to 7 days after we process the return to reflect on your account.
Please reach out to us at any time, we’re here to help with any questions or concerns and to make sure you’re happy, healthy and satisfied!
Click here to reach us by phone, chat or email.